Having Tough Conversations (ET001)
Every manager and team leader is faced with difficult conversations from time to time. We’re talking about conversations with members of staff when the topic at hand is poor performance or behavior. These interactions can be awkward,...
Implementing a Performance Plan (ET002)
Sometimes employees fall short of performance targets or standards of behavior. If they show a sudden drop in performance or they’re underperforming consistently – or if there are questions about their conduct – then you’ve got a problem...
The Correct Way to Dismiss an Employee (ET003)
Employee dismissals are a tough subject that’s usually handled carefully and with tact. No one wants to make a spectacle or cause a scene, but there’s always tension in the air when you need to dismiss a member of staff. This course is...
Effective Exit Meetings (ET005)
Parting ways with an employee is especially tricky in cases of involuntary termination, but even when the severance is amicable, things can get awkward when it comes to tying up the loose ends. Business owners, managers and HR personnel might be...